Questions we get every week

Will two skeins of the same colour match?

Skeins from the same dye lot match. We keep lots together when packing, and we flag it on the product page when a lot is running low.

How do I wash finished pieces?

Cold hand wash, no wringing, dry flat. Acrylic tolerates a gentle machine cycle in a mesh bag.

How long does delivery take?

Delivery fees and free-delivery thresholds are set in our store settings and shown live at checkout — we never quote a number here that could go stale.